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Communication
Communication
How do I/my customer know when the courier will arrive?
You place a transport, and we take over the contact with your customer and inform you about the s...
Do I have to inform my customer about the delivery?
No, when you book a transport as a business customer, we take all contact off your hands. This wa...
Can I follow my transport via track and trace?
In the business dashboard, you have the option to track all transports. Here you can find the tim...
What if the transport does not go according to plan / what if I have a question about my transport?
Every working day from 9.00 - 17.00, business support is ready to help you with all your question...
Is there a fixed point of contact at Brenger Business?
As a business customer, you have two points of contact within Brenger. An account manager and the...