Do I have to inform my customer about the delivery?

No, when you book a transport as a business customer, we take all contact off your hands. This way, you will be informed when the courier will arrive at the pick-up address, and we will ensure that your customer is informed of the booked transport. In this, we give time indications of when the courier will arrive at the pick-up or delivery address. If there is something wrong with the transport, we will arrange all contact with your customer.